🧾 Refund and Returns Policy – Web Development Services
Policy issue Date: 2/24/2024
At [Your Company Name], we strive to deliver high-quality web development services tailored to your business needs. This Refund and Returns Policy outlines the terms under which refunds may be issued for our services.
🔁 1. Service Nature
Web development is a customized, project-based service. Due to the nature of digital work, refunds are generally limited and subject to the terms below.
💸 2. Refund Eligibility
Refunds may be considered under the following conditions:
Project Cancellation (Before Work Begins):
Full refund if cancellation is requested within 48 hours of payment and no work has started.
Project Cancellation (After Work Begins):
Partial refund may be issued based on the percentage of work completed and resources used.
Missed Deadlines:
If we fail to meet agreed-upon deadlines without valid reason, a partial refund may be considered.
Non-Delivery of Service:
If no deliverables are provided within the agreed timeframe and no communication is maintained, a full refund may be issued.
🚫 3. Non-Refundable Situations
Refunds will not be issued in the following cases:
Change of mind after work has started.
Delays caused by client-side issues (e.g., lack of content, feedback, or approvals).
Dissatisfaction due to subjective preferences after final delivery.
Third-party service costs (e.g., hosting, domain registration, plugins) are non-refundable.
🔄 4. Revisions and Corrections
We offer [insert number] rounds of revisions after delivery to ensure client satisfaction. Additional revisions may incur extra charges.
📩 5. How to Request a Refund
To request a refund, please email us at [your email address] with:
Your full name
Project name or invoice number
Reason for refund request
We will respond within 5 business days.
⚖️ 6. Dispute Resolution
In case of disputes, we encourage open communication. If unresolved, matters may be escalated to mediation or arbitration as per local laws.
📌 7. Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on our website with the effective date
